Frequently Asked Questions
Your decisions are only as good as the information upon which you base them! Gathering answers and becoming more knowledgeable is an excellent strategy; that said, here are some of the most frequent questions we’re asked on the phone. If you don’t find what you’re looking for, feel free to contact us directly. This FAQ page is regularly updated to reflect new changes and any updates.
As the best hosting property management service in the world, we empower our clients to rent their properties in ways that were never before possible.
We are constantly creating new opportunities for users to explore new areas and adventures.
Our goal at Alkaa is to offer the highest quality of service while developing cutting-edge technologies that enable us to operate even more efficiently. This allows us to create the more profitable offerings for our clients and a 5-star experience for our guests. We’re all about win-win situations.
Getting started is easy. Here are our 5 Steps to Hassle-Free Hosting:
- Signing up. Create an account at Alkaa.io within seconds. It’ll take less than a few minutes to check your property with our price calculator.
- Arranging a visit. One of our property experts will communicate with you to meet you at the property at your convenience. If you’re already away, we can arrange to collect keys and schedule a visit.
- Lock box installation. We will install lock box at your property so that guests can efficiently and easily access the rental property 24/7.
- Photographing the property. Our professional photographer will come to take carefully executed photographs of your property in order to showcase it in the most aesthetically pleasing way.
- Preparing the listing. We work tirelessly to get your listing ready; from the day of our meeting, we typically have guests in a given property within 7 days.
We offer two fee options to suit your needs. Choose whatever works best for you!
- Fee Structure from 25%. This deducts a small percentage from your total rental property income; our simply commission structure offers you flexibility and access to all of our management services.
- Guaranteed Monthly Rent. A set, guaranteed monthly income should give you peace of mind, knowing that we are confident enough to guarantee that you’ll have guests who choose your property.
All of our customers pay a non-refundable deposit of $500, subject to terms and conditions.
Yes. We’ve got everything covered. Our customer service team provides top-quality care for our customers and sees to all of their guests’ needs. We are furthermore able to help with maintenance and other issues.
We are. We believe in helping hosts share their homes and thus gather the time and income to pursue their own adventures and travels. We believe in enabling people to find the freedom and the means to chase and realize their own dreams. Do you share our vision? Contact us today!